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Ship Reviews
Based on 81 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Our cruise on the Crown princess.
April
Pros: The usual great service, good food, The convenience of using their medallion device. I also have to say their entertainment was very good.
Cons: Very disorganized disembarkation
Recommended: Yes
The disembarkation was chaotic. My understanding is that they did not have enough longshoreman to remove the baggage from the ship to the pure area, which caused a back up. I don’t think this is necessarily princesses’s fault, but getting off was cumbersome to say the least. We were almost an hour late from the time we were supposed to get off. My other complaint is one day while waiting in line at the guest services desk it took an hour. There weren’t that many people in line but I didn’t think princess did a very good job of providing enough people to effectively expedite this process. At one point there were six people behind the desk, but it didn’t seem like that many were really working that hard.there was one guy who literally took agent arguing about something. He took up so much time and the desk agent should’ve simply gotten a supervisor to take care of this guy’s problem as he seems to be repeating it over and over and enabling him to take care of other people.
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Overall review
March
Pros: Everything is very good .
Cons:
Recommended: Yes
We really enjoyed the cruise we just had. Our steward was good. Our waiters Reynaldo & Edmer on Michangelo was very accommodating & make sure you are always satisfied with the service & food the cruise served. We also enjoy the Horizon food plus the service of Don Carl . Always ready to serve us.
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50 year anniversary cruise
February
Pros: Saw some good shows and attended some good excursions
Cons: Food selection got real old after 16 days
Recommended: No
Our first excursion was cancelled due to have to travel out of the way to avoid a storm, Should have had some sort of contingency for this. There wasn't enough variety to the complimentary food menus including the buffet. The meals really got to the point where we didn't even want to go eat and had to pay extra for a better selection and quality of food.
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5 Day Cruise
February
Pros: Staff professional
Cons:
Recommended: Yes
Princess is an excellent cruise line. Run in a very organized manner. Service was excellent.
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Hawaiian Holiday
January
Pros: Holiday events and decor. Hawaii is always beautiful and Princess excursions were really good.
Cons: Weather was cool and ocean was active.
Recommended: Yes
First time away from family during the Holidays, but the Crown Princess crew made it feel like we were with family. Great food, good entertainment, and activities as usual with Princess
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Me
October
Pros: Staff excellent
Cons: Food mediocre entertainment below expectations
Recommended: No
Having sailed many times on princess was disappointed with food, entertainment and all the little things I got as an elite passenge. Long lines wanted to purchase makeup and clothes like I usually do but stock minimal.
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Alaska on the Crown!
June
Pros: Staff, food, itinerary, entertainment
Cons: Nothing
Recommended: Yes
First let me say that the Medallion system is amazing! Your cabin door is unlocked as you approach it, you don’t have to swipe a card (the medallion displays your name as you approach a register), and it is completely accurate. The staff: there are not enough words to express the level of care that the staff display to guests. Everyone from the maintenance team to the waiters to the officers are personable and caring. The ship is amazing, well decorated and easy to navigate. The itinerary…perfect! 10 days with the best ports!!!
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